Susan Barnes Real Estate Professional Agent in Biltmore Park, One Town Square Blvd, Suite 140 Asheville NC 28803

team member since 2007

About Me

In her free time, she and her husband, Steve, enjoy hiking or biking in the mountains with their dog. They also spend as much time as they can on their sailboat on a nearby South Carolina lake.

Experience

Susan Barnes works with clients with one goal, a smooth transition to the next phase of their lives. Whether selling to downsize, or buying that first home, there is one goal that remains the focus throughout the process: a successful move.

A career in customer service, hospitality and management with companies like Biltmore Estate and J.Crew were the prefect training grounds for a successful real estate career. Susan's professional approach and personable nature are two things that continue to be acknowledged by past and current clients. She understands the magnitude of buying and selling a home and how that experience is individual to each buyer or property owner.

Now, a veteran in the business, having survived the bubble and burst, experience serves Susan and her clients well.

Photos

Buncombe Image

Buncombe Image

Testimonials

As first time homebuyers we really appreciated the time and patience Susan took explaining everything to us and her frequent check-ins to make sure all of our questions and concerns were being addressed and that we were on track to close on time. She was available any time we needed her, and had lots of great advice and perspective to offer from her years of experience as a realtor. We also greatly appreciated her friendly and calm demeanor, and her ability to reassure us any time things got stressful! Susan was very thorough from beginning to end in our home purchase. She helped us find a house we loved, make an offer we were comfortable with and then negotiate a discount to the purchase price after the inspection. She proactively stayed on top of everyone involved in the process (inspectors, attorneys, mortgage lender, sellers) to make sure everything got done correctly and in a timely manner. As a result, the whole process was very smooth and less stressful than we had anticipated. We could not have asked for a better experience and are very grateful for everything Susan did for us while purchasing our house.

Rachel Miranda, Charlotte NC

Susan was my agent when I bought this property nearly 10 years ago and began to renovate it. Susan stuck with me, visiting me in Brevard from time to time and helping me make choices about the property. I'm most grateful to have gone full circle with her from purchase to sale and had excellent experiences on both ends.

Linda Gooding Decatur, GA

Susan took very good care of us from start to finish. She thoroughly explained the process of selling our home. She kept us focused on our goal. Susan is a calming presence. She listened to us all along the way and had a keen ability to drill down to what we really wanted. Her approach to selling our home took very little effort on our part. We will call on Susan with our next home purchase.

Lesli & David Hollowell, Asheville, NC

This was my first home purchase and Susan guided me through the process in a professional, dependable manner. She is an excellent communicator and was very supportive as things progressed, answering any questions I had and working with the builder when things came up that required such conversations. I recommend her highly!

Erin Lawing, Asheville

Working with Susan was a great and positive experience. She is very knowledgeable and kind and gets results!

THOMAS W. LEPAGE

This is the third house Susan has helped us sell. We have found her professional, friendly, and long suffering, that is, willing to deal with US again and again. She also helped us purchase our last two houses and if we had not been moving out of the area would have been happy to use Susan again to sell/buy a house. (I also recommended Susan to a friend that was moving from the area several years ago and my friend was happy with Susan as well.)

Ann, Oswego, NY

Susan Barnes made a huge undertaking much less daunting. She was very knowledgeable and conscientious. Susan helped me every step of the way to get a great price for my property. I would recommend Susan Barnes to anyone.

Jennifer Parson Hendersonville NC

Susan Barnes was there to walk me through the process every step of the way. I could not have navigated this without her. The property sold so much quicker than I imagined!

Jennifer Parson Hendersonville NC

Susan is patient, knowledgeable, and works hard for each and every client. I’ve bought one house and sold two through Susan and have been very satisfied working with her! She always stays in contact and it’s obvious that my goals become her goals when working together. I will never work with any other realtor. Thanks Susan! You’re a breath of fresh air in the midst of the stress that can occur during the sale/purchase of a home!

Keri DeLuca Asheville, NC

Very rare to find a broker that works so hard to help get inspections, surveys and all the details related to getting transaction completed in a timely manner especially for an out of town customer that has to rely on the integrity of the agent. Would strongly recommend Susan Barnes to any of my friends or family.

Stephen K. Orlando

Susan was a great resource through the process and was a good source of information and guidance through he inevitable hiccups that happen during a purchase. I feel she led us in the right direction and I would use her services in the future.

Brian King, Asheville, NC

Susan is the best broker you can have! She is committed and very responsive. She will listen and give feedback when needed. Trust me, you won’t be sorry to choose Susan as your agent!

Kasey Rigsby Weaverville NC

In our experience with Susan Lawing Barnes, she was always prepared, involved and available for questions. Respects and listens to suggestions and was willing to provide prompt service on week ends as required. Our experience ended with the sale of our house at a top market price and we consider Susan Lawing Barnes a top professional and friend.

Joe and Carol Phillippe, Mills River, NC

Susan was recommended to us by a friend back in 2007. We we're so impressed with her that there was no question when it came time to sell and purchase a new home that we would use Susan again. We felt like we were her priority. We knew we weren't her only clients but Susan really makes you feel like you are her only clients. Susan's assistant, Pam, was very helpful and professional as well. A pleasure to work with.

Jeff and Jenna White. Old Fort NC

Susan became a trusted advisor, therapist, and spiritual healer. I appreciated her holding my hand through the process of selling and buying.

Ken Ulmer, Fairview

Susan provides a level of service, communication and dedication that is unsurpassed. She is a pleasure to work with, is responsive and goes out of her way to make sure the sales and purchase experience is comfortable and enjoyable!

Deborah Holzmark, Hendersonville NC

Ten years ago, Susan and her husband Steve sold us the home we just sold. As our seller's agent, Susan skillfully and professionally guided us through the sale. Susan helped us get our home in perfect show condition and the home sold quickly. Over the past years, we have recommended Susan to friends and she has found great homes for them. We are now working with Susan to help us purchase a smaller home in the area. She is very knowledgeable about Asheville and Hendersonville and is attuned to our likes and needs in a house. We feel confident she's going to find us a lovely new home! We are very comfortable working with Susan - she's the BEST!

Jim & Claire W. Arden, NC

I had the pleasure of working with Susan for the first time when I bought my home in 2009. Many years later I called her for help in selling my home. She also helped my mom find her home recently, which she absolutely loves! Selling a home can be very stressful and an emotional time and working with Susan made this process seamless. Susan is kind-hearted, patient, hard-working, and truly cares about what your needs and wants are. I was also very delighted to work with Pam, as she is always quick to respond and gets the job done quickly and professionally! Thank you to all of those that helped during this process. I am most grateful!

Maggie Schmidt, Arden, NC

I've known Susan most of my life. We grew up together, in Brevard. I've seen how Susan deals with other people and I have no hesitation referring her to others. Especially to clients that are looking for a very kind, patient and hard working agent. She was my first choice in real estate agents for multiple reasons. Too many to list here. I am beyond satisfied with my choice! She got the house sold and closed quickly and easily.

Charlie Purser, Horse Shoe, NC

Susan was the broker for our Son when he purchased his home in Pisgah Forest. Not having purchased a home through a broker before, I had a lot of questions on the process. Susan Barnes was very patient with me in answering my questions and solving my worries. Since we live in Florida most of our correspondence was long distance. Susan did an excellent job in handling everything. I have complete trust in her abilities and honesty in dealing with people.

Bill Hostetler, Orlando

Susan made our real estate transaction seem effortless and relaxed while still providing attention to detail. Thanks.

Mike, Black Mountain

Living out of the state, we were not locally present to manage things closely but Ms. Barnes stayed on top of things. We think Ms. Barnes is an excellent realtor and had great patience and tenacity to see our deal through to the end, despite many set backs and hurdles which arose related to the buyers unique demands and financial challenges. We are very pleased with the outcome and highly recommend Ms. Barnes representation in the future!

Keith and Jennifer Brewer, Fort Walton Beach, Florida

This is the second property my husband and I have purchased with the help of Susan Lawing Barnes. Our first purchase was 10 yrs ago, a house in Brevard. Both times, our "Shopping on Line" from Florida was time consuming, and yet Susan never seemed annoyed, tired, or impatient. It didnt matter what time I texted, emailed or phoned, Susan always got back to me with an answer or explanation within 24 hrs. I am not easy to work with. I am quite intense, ask lots and lots of questions and need help sorting through my many concerns. Susan proved to be the perfect ally. She had a knack for communicating a difference of opinion or correction of my assumptions without sounding annoyed or patronizing and THAT, for me, is essential. She was and is always calm cool and confident. I love the fact that she is a Native and knows many details that transplants do not. I know she will be the first person I call when we are ready to do this again. I definitely recommend her as your next Real Estate Agent.

Cathy-Battery Park

Susan is a true professional. She was always available, returned calls, emails and texts promptly. She made the process seem so uncomplicated and positive.

Lee & Sheila Maitland, Matthews NC

Susan was patient with us as we decided what we wanted and attentive. When the time came to buy she was very well prepared and timely. I would highly recommend her and would gladly choose her again.

Maria Oldre - Hendersonville NC

Susan was at all times helpful, professional, and encouraging. When we had a few bumps in the route to a sale, she guided us though. Went out of her way to help stage the house with her own touches. I would recommend her to anyone I know. Thanks Susan!

Marcia and Bob McClaren

Susan Barns was excellent in every way

Jack Webb; Charleston, SC

She was outstanding,patient and knowledgeable. She went the extra mile for us.

Richard Holzmark Fletcher

Susan handled our transaction very professionally. We look forward to working with her again in the future. Thank you Susan and the Beverly-Hanks team.

Arden, NC

"I was very comfortable working with Susan. Her response time in every way was excellent. She did everything possible to be helpful and with us being 4 hours away, that was very much appreciated. She was wonderful."

Susan helped us find a home we feel we will truly love! We appreciated her patience in helping us find our way around!

Harrison & Penny

Service Areas & Specialties

Education

University of North Carolina at Asheville

Interests

Performing Arts
Visual Arts
Dog/Cat
Fitness
Personal Wellness
Reading/Writing
Gardening
Hiking and Camping
Sports Enthusiast
Travel

Testimonials

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As first time homebuyers we really appreciated the time and patience Susan took explaining everything to us and her frequent check-ins to make sure all of our questions and concerns were being addressed and that we were on track to close on time. She was available any time we needed her, and had lots of great advice and perspective to offer from her years of experience as a realtor. We also greatly appreciated her friendly and calm demeanor, and her ability to reassure us any time things got stressful! Susan was very thorough from beginning to end in our home purchase. She helped us find a house we loved, make an offer we were comfortable with and then negotiate a discount to the purchase price after the inspection. She proactively stayed on top of everyone involved in the process (inspectors, attorneys, mortgage lender, sellers) to make sure everything got done correctly and in a timely manner. As a result, the whole process was very smooth and less stressful than we had anticipated. We could not have asked for a better experience and are very grateful for everything Susan did for us while purchasing our house.

Rachel Miranda, Charlotte NC

Susan was my agent when I bought this property nearly 10 years ago and began to renovate it. Susan stuck with me, visiting me in Brevard from time to time and helping me make choices about the property. I'm most grateful to have gone full circle with her from purchase to sale and had excellent experiences on both ends.

Linda Gooding Decatur, GA

Susan took very good care of us from start to finish. She thoroughly explained the process of selling our home. She kept us focused on our goal. Susan is a calming presence. She listened to us all along the way and had a keen ability to drill down to what we really wanted. Her approach to selling our home took very little effort on our part. We will call on Susan with our next home purchase.

Lesli & David Hollowell, Asheville, NC

This was my first home purchase and Susan guided me through the process in a professional, dependable manner. She is an excellent communicator and was very supportive as things progressed, answering any questions I had and working with the builder when things came up that required such conversations. I recommend her highly!

Erin Lawing, Asheville

Working with Susan was a great and positive experience. She is very knowledgeable and kind and gets results!

THOMAS W. LEPAGE

This is the third house Susan has helped us sell. We have found her professional, friendly, and long suffering, that is, willing to deal with US again and again. She also helped us purchase our last two houses and if we had not been moving out of the area would have been happy to use Susan again to sell/buy a house. (I also recommended Susan to a friend that was moving from the area several years ago and my friend was happy with Susan as well.)

Ann, Oswego, NY

Susan Barnes made a huge undertaking much less daunting. She was very knowledgeable and conscientious. Susan helped me every step of the way to get a great price for my property. I would recommend Susan Barnes to anyone.

Jennifer Parson Hendersonville NC

Susan Barnes was there to walk me through the process every step of the way. I could not have navigated this without her. The property sold so much quicker than I imagined!

Jennifer Parson Hendersonville NC

Susan is patient, knowledgeable, and works hard for each and every client. I’ve bought one house and sold two through Susan and have been very satisfied working with her! She always stays in contact and it’s obvious that my goals become her goals when working together. I will never work with any other realtor. Thanks Susan! You’re a breath of fresh air in the midst of the stress that can occur during the sale/purchase of a home!

Keri DeLuca Asheville, NC

Very rare to find a broker that works so hard to help get inspections, surveys and all the details related to getting transaction completed in a timely manner especially for an out of town customer that has to rely on the integrity of the agent. Would strongly recommend Susan Barnes to any of my friends or family.

Stephen K. Orlando

Susan was a great resource through the process and was a good source of information and guidance through he inevitable hiccups that happen during a purchase. I feel she led us in the right direction and I would use her services in the future.

Brian King, Asheville, NC

Susan is the best broker you can have! She is committed and very responsive. She will listen and give feedback when needed. Trust me, you won’t be sorry to choose Susan as your agent!

Kasey Rigsby Weaverville NC

In our experience with Susan Lawing Barnes, she was always prepared, involved and available for questions. Respects and listens to suggestions and was willing to provide prompt service on week ends as required. Our experience ended with the sale of our house at a top market price and we consider Susan Lawing Barnes a top professional and friend.

Joe and Carol Phillippe, Mills River, NC

Susan was recommended to us by a friend back in 2007. We we're so impressed with her that there was no question when it came time to sell and purchase a new home that we would use Susan again. We felt like we were her priority. We knew we weren't her only clients but Susan really makes you feel like you are her only clients. Susan's assistant, Pam, was very helpful and professional as well. A pleasure to work with.

Jeff and Jenna White. Old Fort NC

Susan became a trusted advisor, therapist, and spiritual healer. I appreciated her holding my hand through the process of selling and buying.

Ken Ulmer, Fairview

Susan provides a level of service, communication and dedication that is unsurpassed. She is a pleasure to work with, is responsive and goes out of her way to make sure the sales and purchase experience is comfortable and enjoyable!

Deborah Holzmark, Hendersonville NC

Ten years ago, Susan and her husband Steve sold us the home we just sold. As our seller's agent, Susan skillfully and professionally guided us through the sale. Susan helped us get our home in perfect show condition and the home sold quickly. Over the past years, we have recommended Susan to friends and she has found great homes for them. We are now working with Susan to help us purchase a smaller home in the area. She is very knowledgeable about Asheville and Hendersonville and is attuned to our likes and needs in a house. We feel confident she's going to find us a lovely new home! We are very comfortable working with Susan - she's the BEST!

Jim & Claire W. Arden, NC

I had the pleasure of working with Susan for the first time when I bought my home in 2009. Many years later I called her for help in selling my home. She also helped my mom find her home recently, which she absolutely loves! Selling a home can be very stressful and an emotional time and working with Susan made this process seamless. Susan is kind-hearted, patient, hard-working, and truly cares about what your needs and wants are. I was also very delighted to work with Pam, as she is always quick to respond and gets the job done quickly and professionally! Thank you to all of those that helped during this process. I am most grateful!

Maggie Schmidt, Arden, NC

I've known Susan most of my life. We grew up together, in Brevard. I've seen how Susan deals with other people and I have no hesitation referring her to others. Especially to clients that are looking for a very kind, patient and hard working agent. She was my first choice in real estate agents for multiple reasons. Too many to list here. I am beyond satisfied with my choice! She got the house sold and closed quickly and easily.

Charlie Purser, Horse Shoe, NC

Susan was the broker for our Son when he purchased his home in Pisgah Forest. Not having purchased a home through a broker before, I had a lot of questions on the process. Susan Barnes was very patient with me in answering my questions and solving my worries. Since we live in Florida most of our correspondence was long distance. Susan did an excellent job in handling everything. I have complete trust in her abilities and honesty in dealing with people.

Bill Hostetler, Orlando

Susan made our real estate transaction seem effortless and relaxed while still providing attention to detail. Thanks.

Mike, Black Mountain

Living out of the state, we were not locally present to manage things closely but Ms. Barnes stayed on top of things. We think Ms. Barnes is an excellent realtor and had great patience and tenacity to see our deal through to the end, despite many set backs and hurdles which arose related to the buyers unique demands and financial challenges. We are very pleased with the outcome and highly recommend Ms. Barnes representation in the future!

Keith and Jennifer Brewer, Fort Walton Beach, Florida

This is the second property my husband and I have purchased with the help of Susan Lawing Barnes. Our first purchase was 10 yrs ago, a house in Brevard. Both times, our "Shopping on Line" from Florida was time consuming, and yet Susan never seemed annoyed, tired, or impatient. It didnt matter what time I texted, emailed or phoned, Susan always got back to me with an answer or explanation within 24 hrs. I am not easy to work with. I am quite intense, ask lots and lots of questions and need help sorting through my many concerns. Susan proved to be the perfect ally. She had a knack for communicating a difference of opinion or correction of my assumptions without sounding annoyed or patronizing and THAT, for me, is essential. She was and is always calm cool and confident. I love the fact that she is a Native and knows many details that transplants do not. I know she will be the first person I call when we are ready to do this again. I definitely recommend her as your next Real Estate Agent.

Cathy-Battery Park

Susan is a true professional. She was always available, returned calls, emails and texts promptly. She made the process seem so uncomplicated and positive.

Lee & Sheila Maitland, Matthews NC

Susan was patient with us as we decided what we wanted and attentive. When the time came to buy she was very well prepared and timely. I would highly recommend her and would gladly choose her again.

Maria Oldre - Hendersonville NC

Susan was at all times helpful, professional, and encouraging. When we had a few bumps in the route to a sale, she guided us though. Went out of her way to help stage the house with her own touches. I would recommend her to anyone I know. Thanks Susan!

Marcia and Bob McClaren

Susan Barns was excellent in every way

Jack Webb; Charleston, SC

She was outstanding,patient and knowledgeable. She went the extra mile for us.

Richard Holzmark Fletcher

Susan handled our transaction very professionally. We look forward to working with her again in the future. Thank you Susan and the Beverly-Hanks team.

Arden, NC

"I was very comfortable working with Susan. Her response time in every way was excellent. She did everything possible to be helpful and with us being 4 hours away, that was very much appreciated. She was wonderful."

Susan helped us find a home we feel we will truly love! We appreciated her patience in helping us find our way around!

Harrison & Penny

My Listings

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4 bed · 3 ba · 1938 Hsq ft · 0.32 acr

7 Turkey Toe Lane in Arden, NC 28704 - MLS# 4028366

$489,000

7 Turkey Toe Lane
Arden 28704

This Village at Avery's Creek charmer offers privacy as well as a variety of spaces for relaxing and entertaining. Catch up on the day with friends ...

MLS# 4028366 - Active Under Contract
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park

1.23 acr

11 Stonefly Drive in Horse Shoe, NC 28742 - MLS# 4002874

$149,000

11 Stonefly Drive
Horse Shoe 28742

Lots like this one are a rare find in the mountains: gentle topography combined with big views, lending itself to an easy driveway and as much squa ...

MLS# 4002874 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park

Ask An Expert

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How is the tax bill of a home determined in North Carolina?

Real property is appraised at 100% of market value and includes land, buildings, structures, and improvements. State law requires counties to reappraise every eight years, but many counties reappraise every four. A bill can be a combination of tax rates. For example, a home inside the City of Asheville and Asheville City School districts will have three separate tax rates represented on a bill: the Buncombe County rate, the City of Asheville rate, and the Asheville City School rate. All rates are totaled to calculate the total tax liability. Tax rate estimates for our mountain communities can be found on page 127 of the Allen Tate/Beverly-Hanks Welcome magazine.

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