Vivien Snyder
About Me
I have been with Beverly Hanks my entire real estate career. Originally from Maryland, I moved to Asheville in 1989 as I was recruited from Pensacola, Florida to be the Director of Membership at the Asheville Area Chamber of Commerce. This gave me a great introduction to the special places and people that make Asheville such a wonderful place to live. From there, I went on to work in advertising at WLOS-TV, which gave me special insight into people and businesses in my new hometown. I then started my own advertising agency, Advantage Marketing, before going to work for one of my clients, Cardinal Mortgage.
It was inevitable, however, that I would follow in my mother's footsteps and have a career in real estate, so I joined Beverly Hanks in 1999.
I am grateful to have such a strong network of people and businesses that are a priceless resource for my clients and help make their full transition to making Asheville their home. After getting so close to the people I work with, they usually become my friends and repeat clients.
My husband Tom is a huge support for me and part of my real estate team. We are the proud parents of 11 grandchildren and numerous grand-dogs. If you see me, be prepared to see photos, as family is my passion. I have an excellent knowledge of the local school systems including the PEP program for special needs children and extracurricular activities including sports on all levels. Whatever your definition of family is, I want to help yours achieve an easy move. Each family member has concerns that need to be addressed, and I will try to listen to everyone involved and give assurance to their comfort level.
Experience
My 21 years of real estate experience in the Asheville community will provide you a shoulder to lean on when you are considering a change as monumental as purchasing or selling a home, especially in this current market. Multiple offers and ‘next step’ strategies require an experienced REALTOR®️ to focus on the important details and keep your goals in mind.
Since 1999, I have helped more than 690 families who trusted my professional expertise in making wise purchasing and selling decisions. Simply put, I know how to get you to the closing in the smoothest, most hassle-free way.
The success of my clients happens because I have the systems and team in place to deliver results day in and day out. I am backed up by my personal team, and the team at Beverly-Hanks made up of marketing professionals, non-competing managers, and an administrative staff that is top-notch. That kind of support lets me focus on you.
Accolades
2017 Chairman Sales Level closed over $24 Million and assisted 40 families in making a move.
2016 Chairman Sales Level closed over $25 Million and assisted 55 families in making a move.
2015 Chairman Sales Level closed over $20 Million and assisted 45 families to make a move.
2014 Chairman Sales Level closed over $23 Million, #1 within Beverly-Hanks associates and #1 in total production in 2014 in the WNCMLS.
2013 renewed my training in the Beverly-Hanks certified relocation program.
2011 Residential Broker Associate of the Year, Beverly Hanks *Note - also was the top producing agent in closed transactions for Buncombe County
2009 Residential Broker Associate of the Year, Beverly Hanks
2003, 2004, 2005, 2006, 2007, 2009, 2010 and 2011 Office Sales Leader
2016 Beverly Hanks-Biltmore Park Raving Fans Award Recipient: This award is given to the agent as a result of satisfied customers returning very positive evaluations Contributing to Excellence Award: This award is presented to the sales associate from each office that exemplifies the highest degree of professionalism and excellence in customer service while working with clients, staff, management, and peers within our organization and community and voted on by the agents in the office. Served as Director on The Asheville Board of Realtors Services.
May 1999 to Present Beverly Hanks & Associates, Asheville, North Carolina Realtor/Broker
1994 - 1999 Loan Originator, Cardinal Mortgage/Majestic Homes, LLC
1993-1994 Owner, Advantage Marketing
1991-1993 Advertising Associate, WLOS-TV
1989-1991 Director of Membership, Asheville Chamber of Commerce
1988-1989 Director of Membership, Pensacola Florida Chamber of Commerce
1986-1989 WHERE Magazine, Atlanta, Georgia
Community Involvement WLOS-TV Person of the Week December
2012 Co-Founder of Meryl Snyder Memorial Library for the Progressive Education Program, Buncombe County Schools Habitat for Humanity, 2013 Adopt-A-Lot Initiative Make-A-Wish Foundation United Way of Buncombe County.
Photos
Testimonials
Vivien Snyder and husband Tom go well and above what one normally expects when selecting a realtor. One would normally expect to work with someone who is familiar with the local real estate market and the services in the area. However, beyond those expectations, Vivien assures that a listing is well presented, constantly works with everyone involved in a subsequent transaction and ,when necessary, addresses administrative issues on behalf of the client to assure that there are no surprises along the way. Vivien has extensive experience and is a perfect choice to sell your home.
John Hennings, Florence
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Choosing Viv was a no-brainer. Her competence, knowledge, empathy and sense of humor are all positive factors. I'd choose her again in a heartbeat. It all went smoothly and worry free. Thanks, Viv.
Claudia S, Asheville
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My home was under contract in two days. The only marketing implemented was MLS, word of mouth and yard sign. Other marketing plans were not implemented. I was very impressed with Vivian from the moment I met her. A friend had used her and said such nice things about Vivian that I wanted her as my realtor. I am extremely happy that I used her.
Laura Asheville, NC
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Vivien has a wealth of experience. She is knowledgeable especially about the South Asheville Market. We were impressed by her market knowledge the first time we talked to her. We knew she was our choice. Vivien's expertise was such an asset for the sale of our home. She kept us informed. Vivien was the best decision we made in selling our home. We would highly recommend her. Vivien was an excellent realtor and we are so happy we chose her to list our home. Our interactions with Tom and Matt from her team were positive.
Jim and Carol
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house sold in 3 days at $142,000 above asking. Viv promised to get us the best price & obviously exceded expectations. All handled professionally. She had great team to work with: photogapher., measurers, marketing, intern Mathew. selling a home is tiring and anxiety provoking. Viv succeeded in making the experience as positive as possible with her continued support, reassurances & and timely responses to our concerns. we benefited greatly from her wisdom, experience, calm manner and problem solving skills.
Judy and Kim Masnick Ashevile NC
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Vivien Snyder was recommended to me by the Givens Estates as a realtor who would help us sell our house. Less than two months after she became our realtor, she presented us with a buyer contract which we signed. Vivien worked tirelessly to sell our house and kept me in the loop on everything. Vivien is more than excellent. As far as I am concerned, Vivien is a miracle worker!
Patricia Eargle, Asheville, NC
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Vivian was amazing. Everything and anything you would ever want from a broker and more Vivian did. I could not have asked for a better experience! Knowledgeable, efficient, accessible at all times, really just incredible.
Lou, Weaverville
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I was particularly impressed with how she dealt with my several cancellations and dealing with the inspection reports and what needed to be done to get the house “move-in ready”!!
Lori. Asheville.
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Vivien Snyder was knowledgeable about all facets from beginning to end; she was responsive to our questions and available when needed; she provided thorough explanations and did her homework prior to meeting us regarding our neighborhood. Vivien Snyder is a five stars realtor!
JoAnne and Bob Gance, Asheville
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Would highly recommend her to others. Right on top of the sale from start to finish. Offered help above and beyond what was contracted. Took the worry and stress out of the process. Got top price for the house immediately.
Kathy Holmes, Asheville,NC
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Vivian Snyder was absolutely wonderful and extremely helpful. A plus rating!
Marilyn and Mark S.
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Vivien Snyder is simply one of the best agents in town, and THE best agent for the Biltmore Park/South Asheville area. I had worked with Vivien before on a previous residential development that I had been involved in with some partners, and she impressed me even then. When I found out about the property I was interested in, I immediately called her, and I am so glad that I did. Her knowledge of the process, of the legal aspects, and her ability to work with people are second to none. Vivien's reputation absolutely precedes her, and her professionalism and knowledge of the market is well known and respected. Vivien Snyder is an excellent agent, and I would absolutely hire her again, and would not hesitate to refer her to others.
David V, Asheville
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Very satisfied with Viven. She worked with my husband & me when we lived in Biltmore Park. She has done a great
Susan Finger 37 Tiverton Ln Asheville NC
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In choosing our Realtor, knowledge of our target area of Biltmore Park and the current market conditions was a top priority, and Vivien excelled in this area. In our initial conversation, she knew the details of all of the houses currently on the market, the benefits and drawbacks of each, and even a little bit about the history and ownership of most of them. Buying a house from out-of-state should have been a lot harder than it actually was, but that was entirely attributable to Viv. She acted as our eyes and ears on the ground and took care of a lot of things that were over and above expectations. She really cared about how our family would fit in to the community and pretty much anticipated every need we would have. In encountering the inevitable bumps in the road during the buying process, Viv was the personification of calmness and professionalism. She knew what to do and when to do it, and this absolutely minimized our stress levels and allowed us to focus on other aspects of the move. We wouldn't hesitate to work with Viv again in the future, and would give anybody our strongest recommendation to do the same.
Antony and Ellie, Asheville NC
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Vivien is an awesome partner in both selling and buying homes. I met her when I went to look at a property and realized she had the sharp mind that I wanted to work with in the first purchase of a home in Black Mountain - In working with her and Eric on the purchase of that home there was no question of who to work with when I decided to move within Black Mountain!
Eileen A Bradley, Belmont and Black Mountain, NC
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Vivien made the experience positive and seamless. Her communication and accessibility were beyond our expectations. Vivien has such integrity, excellent communication skills, and relates well to men and women. She truly listens and strives to exceed expectations and needs of her customers.Vivien exudes confidence in the process and strives to ease all obstacles in the selling of our property. Her knowledge of the housing market and ability to find the right buyer for our home made the process enjoyable.
Ellen Crouch Asheville, NC
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Vivien Snyder has demonstrated outstanding service in every category. She is at the top 1% as far as service, professionalism, being available to meet my needs as a seller and following through on providing top notch service. I have bought and sold many properties before in several states, so I have much prior experience in real estate. Vivien's marketing program, networking and hard efforts to show my property throughout the selling period were very comforting as a seller. The photography and brochure were gorgeous and excellent for marketing the property. She was such a hard worker and never made excuses. She showed up every single time a seller wanted to see my property. Nothing was too much for Vivien. Her dedication and determination to sell my house was always evident. She always responded to my calls and concerns, morning, day or night. She made me feel respected and valued as a seller. In sum, I received outstanding service in every category from Vivien for this house sale! I would recommend her to anyone selling a home in NC, without reservation. She is among the best Realtors, if not at the very top, in the entire U.S.
David, Arden, NC
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I interviewed 5 realtors to select the best fit for my needs. Vivian was the hands down winner! She was very approachable and friendly. She made herself available to be present at all my showing because I was concerned in this COVID environment about strangers being in my home. She gave me excellent follow up after showings and promptly shared information when needed. She was very professional and I would highly recommend her to others.
Tricia Sanford, Arden NC
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I have known Viv for 15 years. She has bought and sold other properties for me and my son. I regard her as the finest broker I have ever known. She is an exceptionally fine person. She is honest, knowledgeable and direct. She goes out of her way to make sure her client is totally satisfied with her services often going above and beyond what might be expected of a good real estate agent. She is worth every penny of her commission.
William N. Dorfman, Asheville NC
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Vivien made it clear what to expect when selling a house including pointing out the negative of one's house which might lower the selling price of what I expected ; but in the end we were in total agreement. Vivien is by far the hardest working agent that I ever engaged; she has never ending patience, is very knowledgeable about the present housing market , and her only interest is to do the very best for her client ! Selling a house is always stressful for the seller, but also for the agent ; Vivien 's skillfull and determined negotiating ways brought this rather difficult sale to a happy ending for me; Bravo Vivien !
Elisabeth Penn as of July 1st 2020 Aiken , SC
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Everything Viv did in the process of selling my home was excellent for the reasons I clicked in this survey. There is no one better in my opinion. I appreciated her kind patience and help as I extensively traveled and had 2 major surgeries during the course of the process of selling my home. I was always in incredibly capable hands.
Margaret Lancaster, Asheville NC
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Vivian understands the market well, her knowledge, experience, and determination to deliver the result we desired were exactly what we were looking for.
Scott Whitley, Asheville
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This is the second time we have dealt with Vivien and it was so easy and professional.
Lourdes Reich, Coral Gables, Florida
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Vivien was so easy to work with. Purchasing a house under her guidance was one of the smoothest real estate transactions we have ever had. She is courteous and professional, and gave us very sound advice--which was much appreciated since we were not from the area. We now consider Vivien a friend, and will use her for all of our real estate needs in the future. We HIGHLY recommend her to others.
Jeff & Melissa Ellis, Asheville
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Vivian knows the heartbeat of Biltmore Park real estate,especially in n the high end market .
Susan Heinemann Cliffs at Walnut Cove Arden,NC
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Vivien is very professional, efficient, proactive & always has a positive attitude!
Sherry Thrailkill Arden, NC
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Vivien was amazing. Dealt with everything with maximum efficiency, knowledge and care and minimum drama. Couldn't have been better. Selling the furniture would never have occurred to us if she hadn't suggested it.
Elizabeth Fisher
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I referred myself to your Relocation Dept two and a half years ago when I knew we would move to Asheville from California. I have worked in the residential real estate business for nearly 40 years, about half of it in the Relocation industry, the rest as an agent, Branch Manager and Regional Manager. My criteria for an agent was: top producer, strong knowledge of the local market, good negotiator, fun to work with and smart. Amy referred us to Vivian Snyder and she was the perfect agent for us. Vivian is ethical, knowledgeable, intuitive, patient and has a great sense of humor. Tom Snyder is extremely helpful, going above and beyond to help us. We would not hesitate to refer Vivian to friends considering a move to the Asheville area, in fact we already have. We are very happy with the outcome. We love the house we have purchased and look forward to being part of the Biltmore Lake and Asheville community.
Janet and Don Reilly, Biltmore Lake
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We have moved &/or engaged Realtors probably 15-20 times over the last 35 years for buying, selling, leasing and NO broker or agent can be rated anywhere close to Vivien Snyder on any metrics - knowledge, helpfulness, understanding, thoroughness, professionalism, affability, etc. And I do not say this lightly. Vivien may well be one of a kind and has made this likely our best real estate experience ever.
MJC - Asheville (soon)
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I am sure that most listings represent challenges. Mine seem more so than others and I was certainly glad that I was in the hands of someone as capable as Vivian!
Rene' Moore FAirview NC
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I chose Vivien as my broker based on her volume of listings, her sales, how she presents herself, and client reviews. She did not disappoint. She is very busy but always took the time to be in touch. She has a star team working with her. Her sales brochure was phenomenal, clearly indicating that she is working with the best people to produce an incredible product. It is clear why she has such a strong following and grateful clients.
Debbie Hansen, Mills River
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She is good - give her a raise. I'm sure you must know what a terrific asset she is to your company. Doug and Linda Mahin, Clearwater, Florida
Doug and Linda Mahin, Clearwater, Florida
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A consummate professional, highly skilled and a pleasure to deal with. Correctly priced and employed a effective sales strategy that resulted in the sale of my property at a price higher than I expected.
Timothy Wagner, Swannanoa
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Vivien Snyder is a fantastic agent! A hard worker, she is always doing things for others. BEST real estate agent I’ve ever worked with!
Wil Wright, Fletcher NC
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Met Viv several years ago at a showing before we were ready to buy. Stayed in touch and finally found exactly what we wanted. She has been super; wild use again and highly recommend.
Tim Dwight, Florida
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Vivian is amazing ! She “gets” us. She is so knowledgeable about the market. She is honest and upfront and gives great advice. She was so patient with us as we went through this process. We are thankful for her and the BH team.
The Parkers
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I would recommend the services of Vivien and her team to anyone. They are true professionals that made our purchase a wonderful experience.
Steve and Peggy Horlander, Hendersonville NC
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I would highly recommend Vivian. She knows everything about Biltmore Park, and is a very helpful agent. She can help you set your sales price, and was great at helping us stay firm on our asking price. Compared to other agents I have used, she really differentiates herself in the negotiation and due diligence phase. All her help during due diligence was nothing short of amazing. She helped us find contractors and navigate the process. This helped to close the deal while making the selling experience less stressful. You can't go wrong hiring Vivian.
Brian Methvin
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It was all good. Vivien was wonderful. Her energy, enthusiasm, imagination, and persistence made all the difference to me and I am so grateful that I was able to work with her.
Virginia Hayes, Asheville
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Vivien is a FULL SERVICE, HARD WORKING WOMAN. She is honest and will give you suggestions for a QUICK, FINANCIALLY SATISFYING SALE. I recommend her to anyone who is looking for an exceptional real estate salesperson!
Louise O'Connor, Asheville, NC
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Vivien is a pleasure to deal with. She started marketing day one and we had action in a few short weeks. On closing, Vivien met all the expectations she set and made our experience a great one. Thanks Vivien for taking care of business !
Sam Fagan Charlotte, NC
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Vivien was an absolute delight to work with. I can’t imagine having a better agent. This was a difficult transaction with many twists and turns and Vivien keep her cool with the goal of making it happen. Many thanks to Vivien and her team.
Paula lawson, Asheville NC
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Vivian Snyder is a seasoned, likeable, professional agent. Questions were answered quickly. She knows her market, and approaches the seller with sound helpful advice. We would certainly deal with her again. The South Asheville office is very professional.
Judith Lievense
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She responded immediately when I contacted her. Vivien and Ally both have an amazing work ethic and knowledge. I would enthusiastically recommend Vivien Snyder to anyone interested in purchasing a home in the Asheville area. Vivien Snyder was always available for any questions or concerns I had.
Ava Olterman. Asheville, NC
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This was not my first house, so I am familiar with the process. Vivian was a true Gem to work with. She listened to me and was there for me at every step of the process!
Roberta Owens, Asheville, NC
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Have worked with Vivien Snyder 3 times. She was my agent for two purchases and sold my last house. She has an excellent reputation and I was comfortable with her. She was extremely helpful and managed my stress level through a difficult closing. I would strongly reccomend Vivien to any of my friends. She is very knowledgeable about the area and priced my home to have multiple offers in less than 5 days in the market. Highly recommended for her professionalism and her personality!
Chris Blanc, Asheville, NC
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The advertising campaign was well done as was the negotiation process. Vivien had a firm grasp of the market and was a motivated partner in this process.
Kelly Ward
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Vivien is a real expert in what she does and I would always recommend her to others.
Rudi Gall, Stuttgart Germany
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Vivien is a fantastic real estate agent and we are so thankful that we were able to have her work with us on the process of buying our new home. She is a flawless communicator and we always felt that she was available to answer any questions we had and advise us in the best way possible. We wouldn't hesitate to recommend her to anyone hoping to have a fantastic home buying experience.
Seldon and Mark Jones, Asheville
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She is tops! Extremely knowledgeable and on top of every detail. Fun to work with and has endless network contacts to help with all aspects of the purchase or sale. Excellent marketing skills and a great team to back her up. I highly recommend using Vivian for all your real estate needs.
Holly Grotzinger Hendersonville
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We believe Vivien to be a "Super Great" sales person and would recommend her to every one.
Doris P. Hudgins
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Vivien made our sale experience a success and we are so thankful that she was our agent. She is incredibly professional, knowledgable and communicative. She was always available for any questions we had and my husband and I are thankful to have had her as our agent. We wouldn't hesitate to recommend Vivien to any potential home owners who are seeking an agent that truly cares about her clients and makes their sale her priority.
Seldon Jones, Asheville
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Vivian Synder is a true professional and will guide you in all aspects of your home sale. Including the emtional side! She is expert in south Asheville. Referred by neighbors who went through two other agents with no luck. A pro at marketing and preparation for the sale. Provides a beautiful sales brochure if your home. Plus she handled things outside the normal range like helping me get rid of furniture etc. I highly recommend her to anyone buying or selling. Holly Grotzinger
Holly Grotzinger. Asheville NC
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Vivian made the sale of my condo painless for me. She took care of the details and kept me informed of anything I needed to do. I really appreciate that. I am so grateful that the marketing person I worked with here at Givens Estates recommended Vivien to me.
M.H. Morelock, Givens Estate
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She was a bad ass. Vivien is a great asset and represented Beverly Hanks very well. Best agent I have ever used.
Tom and Susan Hunter, Asheville
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She did an excellent job handling the sale of our property. Another realtor priced our property almost $100,000 less than she did and $50,000 less than the final sale price. That was significant in our decision making process.
Amy Jacques, Oakwood, GA
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We could not be more satisfied with this broker. Vivian Snyder stayed on top of every detail and question that arose in a most satisfactory manner and usually answered our questions before we could ask them. We have nothing but praise for Vivian Snyder and would recommend her wholeheartedly to anyone who is in the buyer's market. Our place was on the market only two weeks and three days before it sold, which in itself, speaks for the great work of Vivian Snyder. She is the best and always thinks of her client first. Vivian Snyder is very helpful and polite in all aspects.
Martha H. Jackson, 20 Wesley Dr, Apt, B, Asheville, NC 28803
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Viv has the depth of experience and knowledge that comes from years in the business. She has 'seen it all' when it comes to real estate sales and is highly competent under the intense pressure that often accompanies real estate sales. I relied 100% on her expertise and experience on the sale of two properties in the last year and she did a great job!
Deirdre Stiles, Santa Fe
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Viv is fantastic. She is organized and understanding. Would recommend her wholeheartedly
Leah, Asheville
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Vivien Snyder was AWESOME! She was always willing to go the extra mile to help. Her organization, attention to detail and committment were evident throughout the entire process of selling my property. She kept me informed from the time of our initial meeting through the closing. Her creativity in marketing and professionalism are just two qualities that made working with her so easy and delightful.
Susan Sutherland
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Vivian Just knew how to market our house everything was done sooner than later We loved how she came to the house and made us feel so good that we were doing every thing right to sell our house. We really enjoyed working with her. We will recommend Vivian Snyder all over town Thank you Vivian
Marco and Bonnie Perez now at the Givens Estate
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Vivien is excellent !!! Great experience. I would highly recommend her.
Scott Kuhlman 203 Weston Way. Asheville
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Vivian was the best agent I have ever dealt with. I never fill out these surveys but for Vivian I make an exception. I might not have bought this house if it weren't for Vivian. She truly was excellent in all of the above. And I have very high standards.
Dennis Berman
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Vivien was so easy to deal with. She understood our needs completely and was a tremendous asset throughout the entire process. I can't recommend her more highly.
Molly R, Dallas, TX
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The photos of the property were superb & featured all the strong points of the property. I loved Vivian's 'no nonsense' approach. She is not only professional, honest, etc, but she is passionate about her career which is why I chose her. As a recently divorced woman living in another state, the prospect of selling this home was a little intimidating. Vivian patiently walked me thorough all the legalese of the contracts until I felt comfortable.
Melissa McLeod Virginia
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Vivien Snyder is the best real estate agent with whom my wife and I have dealt. We were impressed with how well prepared Vivien Snyder was at the first meeting. She had a clear plan of action to sell our house at a fair market price that reflected the improvements and care we had taken with our home. Vivien Snyder was of great help in planning the showings, which began almost as soon as the house was listed. My wife and I have high praise for the professionalism and dedication that Vivien Snyder showed during the closing process. She kept us informed of what was going on every step of the way and made certain that the funds were promptly disbursed according to our instructions.
C. H. Dickens, Asheville, NC
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Vivien did a great job of communicating both the good news and the bad news. Our home was under contract when the buyer terminated due to illness one week before closing. We took a short break off the market and then she relisted the home with the same amount of attention to detail in marketing. She researched to find agents showing homes in our price range and reached out to them about our house. We would highly recommend Vivien.
S.Stern
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Vivien is an outstanding agent and conducted the sale of our condo at Beaver Run in a very professional manner. I would recommend Vivien without reservation. She was responsive to all of our needs and we are very pleased with the quick sale and sales price realized.
Gene Smith, Realtor, St. Michaels Maryland
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We have used Vivian several times and recommended her to others. The reason is her knowledge and grasp of her little Biltmore park and its south Asheville environs. She's been in every house, has the process down, and there's no dreamy-eyed "this is the kitchen, isn't it fabulous" stuff, it's pointing out facts and features that the buyer will appreciate after the glamour settles. I also observed a good eye for reading both buyer and seller's needs and motivation as well as capability. There's a lot of energy expended to get the job done but every instance with us, at least, was swift and made to look so easy. In her territory, I'm not sure she has many around her with her mastery of her market and shear skill and energy. Remarkable!
Bill and Lynnell Goacher, Asheville
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Vivien is the picture of professionalism. If she advises you on the sell of your house and you don't take her advice, you will regret it. She walked us through the entire process and it was an awesome experience. As long as she is in the business, I will always call on her. She IS that good.
Brent Culbertson Asheville
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OVER THE PAST 8 YEARS I'VE WORKED WITH VIVIAN SNYDER ON A VARIETY OF PURCHASES. IN EVERY WAY SHE IS THE CONSUMMATE PROFESSIONAL BROKER. REAL ESTATE IS A TRUE PROFESSION FOR HER,AND THIS COMES THROUGH IN HOW HARD AND DILIGENTLY SHE WORKS FOR HER CLIENT. KUDOS TO BEVERLY HANKS FOR HAVING AN AGENT OF HER CALIBER !!
Bill Dorfman
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I interviewed several brokers and then did an internet study of the most successful realtors in WNC and chose Vivien. She handled every single aspect of our home sale with complete professionalism, integrity, knowledge, hard work, excellent communication, and care for us. Vivien and her sales team were proficient in every aspect of our sale - from excellent photography, top-notch marketing plan, personal attention, communication, knowledgeable counsel, hard work, and thoughtfulness. My overall experience with Vivien Snyder and her team was first-rate.
Marcia Bartlett, Asheville, NC
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Vivien Snyder prepared and presented as good a marketing plan as I have seen for residential property.
Frank and Joyce Horn, Asheville, NC
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Vivien is most professional and knowledgeable. She is responsive, proactive and always available. The presentation and slide show of the property was spectacular. She's "connected" in the area as well. We feel that she is part of the family. Actually, Vivien had to be out of town for a family emergency and was not able to attend losing. Her designee, Ally, could not have been a better choice as substitute.
Jim Ricketts, Asheville, NC
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Vivien and her team were excellent to work with. Viv was always a step ahead and handled every situation professionally. I would use her and Beverly-Hanks again in a future purchase or sale.
Jeff Tyler, Asheville
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She was very well acquainted with the ownership privileges and selling conditions involved in a 136-unit condominium community. She has had experience in dealing with the complications of marketing a residence in a condominium community where the owner is not responsible for their residence's exterior but is totally responsible for its interior. She was well aware of changes that should be made by the condo association as well as those the owner should do as well as what the new owner would need to consider. She was also well aware of the roles of local contractors involved in the marketing of an aging residence. She was also well acquainted with the governance board of the community association.
Kempton H. Roll, Lake Pointe Landing, Hendersonville, NC
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Only one word is necessary to describe Vivien Snyder: SUPERLATIVE
Spencer and Sally Robinson. Montreat, North Carolina
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Vivien is highly professional, honest, knowledgable, hard-working, attentive, intelligent and friendly. She follows through in a timely fashion. I completely trust her to give me honest opinions about values of real-estate. I believe she is driven to do the right thing and commissions are secondary. I have worked with her on both a sale and purchase and she is equally good on both. I highly recommend her. Wayne Wisehart
Wayne Wisehart at the Cliffs at Walnut Cove
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Vivien was very professional and knowledgeable. We were selling a deceased relatives home, and wanted to do so as quickly as possible, yet get a fair price Vivien knew exactly how to price the home and what to do to market it to the best advantage. it sold in less than 3 weeks. She was always prompt to respond to communications and answer any questions, and to convey information to and from the seller's agent. Everything went smoothly right up to and including the closing..
Susan Reece Cimarron
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The process of selling the house while dealing with considerable peripheral issues was very stressful, but Vivien Snyder's expertise, professionalism, and compassion helped to reduce my stress and turned this into a very positive experience for me. She was on top of all of the issues, had sound rationale for all of her recommendations, and had a network of resources for support. Vivien is very efficient--she sizes things up well and "cuts to the chase"! Vivien Snyder gets it done!!
*****
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Vivien Snyder is an extremely knowledgeable agent and a great pleasure to work with.
Donna Pappas Fairview, NC
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Vivien Snyder is a true real estate professional. She is extremely knowledgable about the real estate market, has great insights, and uses her marketing expertise to present the property in the best light. She works tirelessly, going above and beyond normal activities to help sellers achieve their goals. She is trustworthy and tells you straight out what you can realistically expect from your transaction. I highly recommend Vivien on either the sale or buy side.
Wayne Wisehart Walnut Cove at the Cliffs
verified
Selling my home by myself was a scary and overwhelming challenge. Vivien Snyder was so helpful and held my hand, so to speak, throughout the entire process. She understood that my knowledge of the real estate business was very limited and explained things so thoroughly to me, with great patience. Vivien also recognized the emotional attachment that comes with living in a home for 20 years. She balanced the right amount of encouragement and enthusiasm in selling my property with comforting words and understanding sentiments that reminded me that all would be "OK" in this personal transition. My daughter and I regard Vivien as a friend and will always sing her praises to anyone considering buying or selling property. Most Sincerely, Julie Kelly
Julie Kelly Biltmore Park, South Asheville,NC
verified
I will never do another residential real estate transaction in the Asheville area without Vivien.
Richard Jennings, Biltmore Park
verified
Our entire experience with Vivien Snyder and Beverly Hanks was extremely positive. We thought the entire experience went smoothly, professionally, with the utmost of respect for our needs and wishes. Vivien went the extra mile to make everything easy for us. We would highly recommend her to anyone wishing to sell a house in a professional, speedy way and easy experience. Other homes may not sell as quickly as this one but I have no doubt that Vivien and Beverly Hanks would do whatever they could to make the sale of a home as easy and smooth as possible.
Tina McVay-Oak Forest
verified
Vivien is the best. We had a great deal of activity on our house and she kept us informed every step of the way and was beneficial throughout the negotiation process. I would highly recommend Vivien Snyder to anyone thinking of listing their home.
Jaki Brendle - East Asheville
verified
Viv was the best. Handled everything to make this the smoothest move. J egnew
Vivien was the best realtor I have worked with over 35 years of home ownership and real estate transactions. She was remarkable, extremely knowledgeable, hard working, excellent negotiator, and handled a complex transaction masterfully.
B. Evans
When our family finally had the opportunity to relocate to Asheville, Vivien went "above and beyond" excellent service to help us find our perfect house. Given that the school year was rapidly approaching, we only had a few weeks with lots to do. Rather than focussing on the hurdles, Vivien dove right in and started the process immediately, drawing upon her experience and her extraordinary knowledge of the market. Her dedication, knowledge, patience and sense of humor through this stressful move was remarkable. Without her help, we would have been forced to rent for a year, or put our move off!
Jean and Pete A
Service Areas & Specialties
Education
- Clemson University
Interests
- Performing Arts
- Visual Arts
- Dog/Cat
- Fitness
- Parenting
- Personal Wellness
- Reading/Writing
- Bird Watching
- Environmental Activism
- Travel
Testimonials
Vivien Snyder and husband Tom go well and above what one normally expects when selecting a realtor. One would normally expect to work with someone who is familiar with the local real estate market and the services in the area. However, beyond those expectations, Vivien assures that a listing is well presented, constantly works with everyone involved in a subsequent transaction and ,when necessary, addresses administrative issues on behalf of the client to assure that there are no surprises along the way. Vivien has extensive experience and is a perfect choice to sell your home.
John Hennings, Florence
verifiedChoosing Viv was a no-brainer. Her competence, knowledge, empathy and sense of humor are all positive factors. I'd choose her again in a heartbeat. It all went smoothly and worry free. Thanks, Viv.
Claudia S, Asheville
verifiedMy home was under contract in two days. The only marketing implemented was MLS, word of mouth and yard sign. Other marketing plans were not implemented. I was very impressed with Vivian from the moment I met her. A friend had used her and said such nice things about Vivian that I wanted her as my realtor. I am extremely happy that I used her.
Laura Asheville, NC
verifiedVivien has a wealth of experience. She is knowledgeable especially about the South Asheville Market. We were impressed by her market knowledge the first time we talked to her. We knew she was our choice. Vivien's expertise was such an asset for the sale of our home. She kept us informed. Vivien was the best decision we made in selling our home. We would highly recommend her. Vivien was an excellent realtor and we are so happy we chose her to list our home. Our interactions with Tom and Matt from her team were positive.
Jim and Carol
verifiedhouse sold in 3 days at $142,000 above asking. Viv promised to get us the best price & obviously exceded expectations. All handled professionally. She had great team to work with: photogapher., measurers, marketing, intern Mathew. selling a home is tiring and anxiety provoking. Viv succeeded in making the experience as positive as possible with her continued support, reassurances & and timely responses to our concerns. we benefited greatly from her wisdom, experience, calm manner and problem solving skills.
Judy and Kim Masnick Ashevile NC
verifiedVivien Snyder was recommended to me by the Givens Estates as a realtor who would help us sell our house. Less than two months after she became our realtor, she presented us with a buyer contract which we signed. Vivien worked tirelessly to sell our house and kept me in the loop on everything. Vivien is more than excellent. As far as I am concerned, Vivien is a miracle worker!
Patricia Eargle, Asheville, NC
verifiedVivian was amazing. Everything and anything you would ever want from a broker and more Vivian did. I could not have asked for a better experience! Knowledgeable, efficient, accessible at all times, really just incredible.
Lou, Weaverville
verifiedI was particularly impressed with how she dealt with my several cancellations and dealing with the inspection reports and what needed to be done to get the house “move-in ready”!!
Lori. Asheville.
verifiedVivien Snyder was knowledgeable about all facets from beginning to end; she was responsive to our questions and available when needed; she provided thorough explanations and did her homework prior to meeting us regarding our neighborhood. Vivien Snyder is a five stars realtor!
JoAnne and Bob Gance, Asheville
verifiedWould highly recommend her to others. Right on top of the sale from start to finish. Offered help above and beyond what was contracted. Took the worry and stress out of the process. Got top price for the house immediately.
Kathy Holmes, Asheville,NC
verifiedVivian Snyder was absolutely wonderful and extremely helpful. A plus rating!
Marilyn and Mark S.
verifiedVivien Snyder is simply one of the best agents in town, and THE best agent for the Biltmore Park/South Asheville area. I had worked with Vivien before on a previous residential development that I had been involved in with some partners, and she impressed me even then. When I found out about the property I was interested in, I immediately called her, and I am so glad that I did. Her knowledge of the process, of the legal aspects, and her ability to work with people are second to none. Vivien's reputation absolutely precedes her, and her professionalism and knowledge of the market is well known and respected. Vivien Snyder is an excellent agent, and I would absolutely hire her again, and would not hesitate to refer her to others.
David V, Asheville
verifiedVery satisfied with Viven. She worked with my husband & me when we lived in Biltmore Park. She has done a great
Susan Finger 37 Tiverton Ln Asheville NC
verifiedIn choosing our Realtor, knowledge of our target area of Biltmore Park and the current market conditions was a top priority, and Vivien excelled in this area. In our initial conversation, she knew the details of all of the houses currently on the market, the benefits and drawbacks of each, and even a little bit about the history and ownership of most of them. Buying a house from out-of-state should have been a lot harder than it actually was, but that was entirely attributable to Viv. She acted as our eyes and ears on the ground and took care of a lot of things that were over and above expectations. She really cared about how our family would fit in to the community and pretty much anticipated every need we would have. In encountering the inevitable bumps in the road during the buying process, Viv was the personification of calmness and professionalism. She knew what to do and when to do it, and this absolutely minimized our stress levels and allowed us to focus on other aspects of the move. We wouldn't hesitate to work with Viv again in the future, and would give anybody our strongest recommendation to do the same.
Antony and Ellie, Asheville NC
verifiedVivien is an awesome partner in both selling and buying homes. I met her when I went to look at a property and realized she had the sharp mind that I wanted to work with in the first purchase of a home in Black Mountain - In working with her and Eric on the purchase of that home there was no question of who to work with when I decided to move within Black Mountain!
Eileen A Bradley, Belmont and Black Mountain, NC
verifiedVivien made the experience positive and seamless. Her communication and accessibility were beyond our expectations. Vivien has such integrity, excellent communication skills, and relates well to men and women. She truly listens and strives to exceed expectations and needs of her customers.Vivien exudes confidence in the process and strives to ease all obstacles in the selling of our property. Her knowledge of the housing market and ability to find the right buyer for our home made the process enjoyable.
Ellen Crouch Asheville, NC
verifiedVivien Snyder has demonstrated outstanding service in every category. She is at the top 1% as far as service, professionalism, being available to meet my needs as a seller and following through on providing top notch service. I have bought and sold many properties before in several states, so I have much prior experience in real estate. Vivien's marketing program, networking and hard efforts to show my property throughout the selling period were very comforting as a seller. The photography and brochure were gorgeous and excellent for marketing the property. She was such a hard worker and never made excuses. She showed up every single time a seller wanted to see my property. Nothing was too much for Vivien. Her dedication and determination to sell my house was always evident. She always responded to my calls and concerns, morning, day or night. She made me feel respected and valued as a seller. In sum, I received outstanding service in every category from Vivien for this house sale! I would recommend her to anyone selling a home in NC, without reservation. She is among the best Realtors, if not at the very top, in the entire U.S.
David, Arden, NC
verifiedI interviewed 5 realtors to select the best fit for my needs. Vivian was the hands down winner! She was very approachable and friendly. She made herself available to be present at all my showing because I was concerned in this COVID environment about strangers being in my home. She gave me excellent follow up after showings and promptly shared information when needed. She was very professional and I would highly recommend her to others.
Tricia Sanford, Arden NC
verifiedI have known Viv for 15 years. She has bought and sold other properties for me and my son. I regard her as the finest broker I have ever known. She is an exceptionally fine person. She is honest, knowledgeable and direct. She goes out of her way to make sure her client is totally satisfied with her services often going above and beyond what might be expected of a good real estate agent. She is worth every penny of her commission.
William N. Dorfman, Asheville NC
verifiedVivien made it clear what to expect when selling a house including pointing out the negative of one's house which might lower the selling price of what I expected ; but in the end we were in total agreement. Vivien is by far the hardest working agent that I ever engaged; she has never ending patience, is very knowledgeable about the present housing market , and her only interest is to do the very best for her client ! Selling a house is always stressful for the seller, but also for the agent ; Vivien 's skillfull and determined negotiating ways brought this rather difficult sale to a happy ending for me; Bravo Vivien !
Elisabeth Penn as of July 1st 2020 Aiken , SC
verifiedEverything Viv did in the process of selling my home was excellent for the reasons I clicked in this survey. There is no one better in my opinion. I appreciated her kind patience and help as I extensively traveled and had 2 major surgeries during the course of the process of selling my home. I was always in incredibly capable hands.
Margaret Lancaster, Asheville NC
verifiedVivian understands the market well, her knowledge, experience, and determination to deliver the result we desired were exactly what we were looking for.
Scott Whitley, Asheville
verifiedThis is the second time we have dealt with Vivien and it was so easy and professional.
Lourdes Reich, Coral Gables, Florida
verifiedVivien was so easy to work with. Purchasing a house under her guidance was one of the smoothest real estate transactions we have ever had. She is courteous and professional, and gave us very sound advice--which was much appreciated since we were not from the area. We now consider Vivien a friend, and will use her for all of our real estate needs in the future. We HIGHLY recommend her to others.
Jeff & Melissa Ellis, Asheville
verifiedVivian knows the heartbeat of Biltmore Park real estate,especially in n the high end market .
Susan Heinemann Cliffs at Walnut Cove Arden,NC
verifiedVivien is very professional, efficient, proactive & always has a positive attitude!
Sherry Thrailkill Arden, NC
verifiedVivien was amazing. Dealt with everything with maximum efficiency, knowledge and care and minimum drama. Couldn't have been better. Selling the furniture would never have occurred to us if she hadn't suggested it.
Elizabeth Fisher
verifiedI referred myself to your Relocation Dept two and a half years ago when I knew we would move to Asheville from California. I have worked in the residential real estate business for nearly 40 years, about half of it in the Relocation industry, the rest as an agent, Branch Manager and Regional Manager. My criteria for an agent was: top producer, strong knowledge of the local market, good negotiator, fun to work with and smart. Amy referred us to Vivian Snyder and she was the perfect agent for us. Vivian is ethical, knowledgeable, intuitive, patient and has a great sense of humor. Tom Snyder is extremely helpful, going above and beyond to help us. We would not hesitate to refer Vivian to friends considering a move to the Asheville area, in fact we already have. We are very happy with the outcome. We love the house we have purchased and look forward to being part of the Biltmore Lake and Asheville community.
Janet and Don Reilly, Biltmore Lake
verifiedWe have moved &/or engaged Realtors probably 15-20 times over the last 35 years for buying, selling, leasing and NO broker or agent can be rated anywhere close to Vivien Snyder on any metrics - knowledge, helpfulness, understanding, thoroughness, professionalism, affability, etc. And I do not say this lightly. Vivien may well be one of a kind and has made this likely our best real estate experience ever.
MJC - Asheville (soon)
verifiedI am sure that most listings represent challenges. Mine seem more so than others and I was certainly glad that I was in the hands of someone as capable as Vivian!
Rene' Moore FAirview NC
verifiedI chose Vivien as my broker based on her volume of listings, her sales, how she presents herself, and client reviews. She did not disappoint. She is very busy but always took the time to be in touch. She has a star team working with her. Her sales brochure was phenomenal, clearly indicating that she is working with the best people to produce an incredible product. It is clear why she has such a strong following and grateful clients.
Debbie Hansen, Mills River
verifiedShe is good - give her a raise. I'm sure you must know what a terrific asset she is to your company. Doug and Linda Mahin, Clearwater, Florida
Doug and Linda Mahin, Clearwater, Florida
verifiedA consummate professional, highly skilled and a pleasure to deal with. Correctly priced and employed a effective sales strategy that resulted in the sale of my property at a price higher than I expected.
Timothy Wagner, Swannanoa
verifiedVivien Snyder is a fantastic agent! A hard worker, she is always doing things for others. BEST real estate agent I’ve ever worked with!
Wil Wright, Fletcher NC
verifiedMet Viv several years ago at a showing before we were ready to buy. Stayed in touch and finally found exactly what we wanted. She has been super; wild use again and highly recommend.
Tim Dwight, Florida
verifiedVivian is amazing ! She “gets” us. She is so knowledgeable about the market. She is honest and upfront and gives great advice. She was so patient with us as we went through this process. We are thankful for her and the BH team.
The Parkers
verifiedI would recommend the services of Vivien and her team to anyone. They are true professionals that made our purchase a wonderful experience.
Steve and Peggy Horlander, Hendersonville NC
verifiedI would highly recommend Vivian. She knows everything about Biltmore Park, and is a very helpful agent. She can help you set your sales price, and was great at helping us stay firm on our asking price. Compared to other agents I have used, she really differentiates herself in the negotiation and due diligence phase. All her help during due diligence was nothing short of amazing. She helped us find contractors and navigate the process. This helped to close the deal while making the selling experience less stressful. You can't go wrong hiring Vivian.
Brian Methvin
verifiedIt was all good. Vivien was wonderful. Her energy, enthusiasm, imagination, and persistence made all the difference to me and I am so grateful that I was able to work with her.
Virginia Hayes, Asheville
verifiedVivien is a FULL SERVICE, HARD WORKING WOMAN. She is honest and will give you suggestions for a QUICK, FINANCIALLY SATISFYING SALE. I recommend her to anyone who is looking for an exceptional real estate salesperson!
Louise O'Connor, Asheville, NC
verifiedVivien is a pleasure to deal with. She started marketing day one and we had action in a few short weeks. On closing, Vivien met all the expectations she set and made our experience a great one. Thanks Vivien for taking care of business !
Sam Fagan Charlotte, NC
verifiedVivien was an absolute delight to work with. I can’t imagine having a better agent. This was a difficult transaction with many twists and turns and Vivien keep her cool with the goal of making it happen. Many thanks to Vivien and her team.
Paula lawson, Asheville NC
verifiedVivian Snyder is a seasoned, likeable, professional agent. Questions were answered quickly. She knows her market, and approaches the seller with sound helpful advice. We would certainly deal with her again. The South Asheville office is very professional.
Judith Lievense
verifiedShe responded immediately when I contacted her. Vivien and Ally both have an amazing work ethic and knowledge. I would enthusiastically recommend Vivien Snyder to anyone interested in purchasing a home in the Asheville area. Vivien Snyder was always available for any questions or concerns I had.
Ava Olterman. Asheville, NC
verifiedThis was not my first house, so I am familiar with the process. Vivian was a true Gem to work with. She listened to me and was there for me at every step of the process!
Roberta Owens, Asheville, NC
verifiedHave worked with Vivien Snyder 3 times. She was my agent for two purchases and sold my last house. She has an excellent reputation and I was comfortable with her. She was extremely helpful and managed my stress level through a difficult closing. I would strongly reccomend Vivien to any of my friends. She is very knowledgeable about the area and priced my home to have multiple offers in less than 5 days in the market. Highly recommended for her professionalism and her personality!
Chris Blanc, Asheville, NC
verifiedThe advertising campaign was well done as was the negotiation process. Vivien had a firm grasp of the market and was a motivated partner in this process.
Kelly Ward
verifiedVivien is a real expert in what she does and I would always recommend her to others.
Rudi Gall, Stuttgart Germany
verifiedVivien is a fantastic real estate agent and we are so thankful that we were able to have her work with us on the process of buying our new home. She is a flawless communicator and we always felt that she was available to answer any questions we had and advise us in the best way possible. We wouldn't hesitate to recommend her to anyone hoping to have a fantastic home buying experience.
Seldon and Mark Jones, Asheville
verifiedShe is tops! Extremely knowledgeable and on top of every detail. Fun to work with and has endless network contacts to help with all aspects of the purchase or sale. Excellent marketing skills and a great team to back her up. I highly recommend using Vivian for all your real estate needs.
Holly Grotzinger Hendersonville
verifiedWe believe Vivien to be a "Super Great" sales person and would recommend her to every one.
Doris P. Hudgins
verifiedVivien made our sale experience a success and we are so thankful that she was our agent. She is incredibly professional, knowledgable and communicative. She was always available for any questions we had and my husband and I are thankful to have had her as our agent. We wouldn't hesitate to recommend Vivien to any potential home owners who are seeking an agent that truly cares about her clients and makes their sale her priority.
Seldon Jones, Asheville
verifiedVivian Synder is a true professional and will guide you in all aspects of your home sale. Including the emtional side! She is expert in south Asheville. Referred by neighbors who went through two other agents with no luck. A pro at marketing and preparation for the sale. Provides a beautiful sales brochure if your home. Plus she handled things outside the normal range like helping me get rid of furniture etc. I highly recommend her to anyone buying or selling. Holly Grotzinger
Holly Grotzinger. Asheville NC
verifiedVivian made the sale of my condo painless for me. She took care of the details and kept me informed of anything I needed to do. I really appreciate that. I am so grateful that the marketing person I worked with here at Givens Estates recommended Vivien to me.
M.H. Morelock, Givens Estate
verifiedShe was a bad ass. Vivien is a great asset and represented Beverly Hanks very well. Best agent I have ever used.
Tom and Susan Hunter, Asheville
verifiedShe did an excellent job handling the sale of our property. Another realtor priced our property almost $100,000 less than she did and $50,000 less than the final sale price. That was significant in our decision making process.
Amy Jacques, Oakwood, GA
verifiedWe could not be more satisfied with this broker. Vivian Snyder stayed on top of every detail and question that arose in a most satisfactory manner and usually answered our questions before we could ask them. We have nothing but praise for Vivian Snyder and would recommend her wholeheartedly to anyone who is in the buyer's market. Our place was on the market only two weeks and three days before it sold, which in itself, speaks for the great work of Vivian Snyder. She is the best and always thinks of her client first. Vivian Snyder is very helpful and polite in all aspects.
Martha H. Jackson, 20 Wesley Dr, Apt, B, Asheville, NC 28803
verifiedViv has the depth of experience and knowledge that comes from years in the business. She has 'seen it all' when it comes to real estate sales and is highly competent under the intense pressure that often accompanies real estate sales. I relied 100% on her expertise and experience on the sale of two properties in the last year and she did a great job!
Deirdre Stiles, Santa Fe
verifiedViv is fantastic. She is organized and understanding. Would recommend her wholeheartedly
Leah, Asheville
verifiedVivien Snyder was AWESOME! She was always willing to go the extra mile to help. Her organization, attention to detail and committment were evident throughout the entire process of selling my property. She kept me informed from the time of our initial meeting through the closing. Her creativity in marketing and professionalism are just two qualities that made working with her so easy and delightful.
Susan Sutherland
verifiedVivian Just knew how to market our house everything was done sooner than later We loved how she came to the house and made us feel so good that we were doing every thing right to sell our house. We really enjoyed working with her. We will recommend Vivian Snyder all over town Thank you Vivian
Marco and Bonnie Perez now at the Givens Estate
verifiedVivien is excellent !!! Great experience. I would highly recommend her.
Scott Kuhlman 203 Weston Way. Asheville
verifiedVivian was the best agent I have ever dealt with. I never fill out these surveys but for Vivian I make an exception. I might not have bought this house if it weren't for Vivian. She truly was excellent in all of the above. And I have very high standards.
Dennis Berman
verifiedVivien was so easy to deal with. She understood our needs completely and was a tremendous asset throughout the entire process. I can't recommend her more highly.
Molly R, Dallas, TX
verifiedThe photos of the property were superb & featured all the strong points of the property. I loved Vivian's 'no nonsense' approach. She is not only professional, honest, etc, but she is passionate about her career which is why I chose her. As a recently divorced woman living in another state, the prospect of selling this home was a little intimidating. Vivian patiently walked me thorough all the legalese of the contracts until I felt comfortable.
Melissa McLeod Virginia
verifiedVivien Snyder is the best real estate agent with whom my wife and I have dealt. We were impressed with how well prepared Vivien Snyder was at the first meeting. She had a clear plan of action to sell our house at a fair market price that reflected the improvements and care we had taken with our home. Vivien Snyder was of great help in planning the showings, which began almost as soon as the house was listed. My wife and I have high praise for the professionalism and dedication that Vivien Snyder showed during the closing process. She kept us informed of what was going on every step of the way and made certain that the funds were promptly disbursed according to our instructions.
C. H. Dickens, Asheville, NC
verifiedVivien did a great job of communicating both the good news and the bad news. Our home was under contract when the buyer terminated due to illness one week before closing. We took a short break off the market and then she relisted the home with the same amount of attention to detail in marketing. She researched to find agents showing homes in our price range and reached out to them about our house. We would highly recommend Vivien.
S.Stern
verifiedVivien is an outstanding agent and conducted the sale of our condo at Beaver Run in a very professional manner. I would recommend Vivien without reservation. She was responsive to all of our needs and we are very pleased with the quick sale and sales price realized.
Gene Smith, Realtor, St. Michaels Maryland
verifiedWe have used Vivian several times and recommended her to others. The reason is her knowledge and grasp of her little Biltmore park and its south Asheville environs. She's been in every house, has the process down, and there's no dreamy-eyed "this is the kitchen, isn't it fabulous" stuff, it's pointing out facts and features that the buyer will appreciate after the glamour settles. I also observed a good eye for reading both buyer and seller's needs and motivation as well as capability. There's a lot of energy expended to get the job done but every instance with us, at least, was swift and made to look so easy. In her territory, I'm not sure she has many around her with her mastery of her market and shear skill and energy. Remarkable!
Bill and Lynnell Goacher, Asheville
verifiedVivien is the picture of professionalism. If she advises you on the sell of your house and you don't take her advice, you will regret it. She walked us through the entire process and it was an awesome experience. As long as she is in the business, I will always call on her. She IS that good.
Brent Culbertson Asheville
verifiedOVER THE PAST 8 YEARS I'VE WORKED WITH VIVIAN SNYDER ON A VARIETY OF PURCHASES. IN EVERY WAY SHE IS THE CONSUMMATE PROFESSIONAL BROKER. REAL ESTATE IS A TRUE PROFESSION FOR HER,AND THIS COMES THROUGH IN HOW HARD AND DILIGENTLY SHE WORKS FOR HER CLIENT. KUDOS TO BEVERLY HANKS FOR HAVING AN AGENT OF HER CALIBER !!
Bill Dorfman
verifiedI interviewed several brokers and then did an internet study of the most successful realtors in WNC and chose Vivien. She handled every single aspect of our home sale with complete professionalism, integrity, knowledge, hard work, excellent communication, and care for us. Vivien and her sales team were proficient in every aspect of our sale - from excellent photography, top-notch marketing plan, personal attention, communication, knowledgeable counsel, hard work, and thoughtfulness. My overall experience with Vivien Snyder and her team was first-rate.
Marcia Bartlett, Asheville, NC
verifiedVivien Snyder prepared and presented as good a marketing plan as I have seen for residential property.
Frank and Joyce Horn, Asheville, NC
verifiedVivien is most professional and knowledgeable. She is responsive, proactive and always available. The presentation and slide show of the property was spectacular. She's "connected" in the area as well. We feel that she is part of the family. Actually, Vivien had to be out of town for a family emergency and was not able to attend losing. Her designee, Ally, could not have been a better choice as substitute.
Jim Ricketts, Asheville, NC
verifiedVivien and her team were excellent to work with. Viv was always a step ahead and handled every situation professionally. I would use her and Beverly-Hanks again in a future purchase or sale.
Jeff Tyler, Asheville
verifiedShe was very well acquainted with the ownership privileges and selling conditions involved in a 136-unit condominium community. She has had experience in dealing with the complications of marketing a residence in a condominium community where the owner is not responsible for their residence's exterior but is totally responsible for its interior. She was well aware of changes that should be made by the condo association as well as those the owner should do as well as what the new owner would need to consider. She was also well aware of the roles of local contractors involved in the marketing of an aging residence. She was also well acquainted with the governance board of the community association.
Kempton H. Roll, Lake Pointe Landing, Hendersonville, NC
verifiedOnly one word is necessary to describe Vivien Snyder: SUPERLATIVE
Spencer and Sally Robinson. Montreat, North Carolina
verifiedVivien is highly professional, honest, knowledgable, hard-working, attentive, intelligent and friendly. She follows through in a timely fashion. I completely trust her to give me honest opinions about values of real-estate. I believe she is driven to do the right thing and commissions are secondary. I have worked with her on both a sale and purchase and she is equally good on both. I highly recommend her. Wayne Wisehart
Wayne Wisehart at the Cliffs at Walnut Cove
verifiedVivien was very professional and knowledgeable. We were selling a deceased relatives home, and wanted to do so as quickly as possible, yet get a fair price Vivien knew exactly how to price the home and what to do to market it to the best advantage. it sold in less than 3 weeks. She was always prompt to respond to communications and answer any questions, and to convey information to and from the seller's agent. Everything went smoothly right up to and including the closing..
Susan Reece Cimarron
verifiedThe process of selling the house while dealing with considerable peripheral issues was very stressful, but Vivien Snyder's expertise, professionalism, and compassion helped to reduce my stress and turned this into a very positive experience for me. She was on top of all of the issues, had sound rationale for all of her recommendations, and had a network of resources for support. Vivien is very efficient--she sizes things up well and "cuts to the chase"! Vivien Snyder gets it done!!
*****
verifiedVivien Snyder is an extremely knowledgeable agent and a great pleasure to work with.
Donna Pappas Fairview, NC
verifiedVivien Snyder is a true real estate professional. She is extremely knowledgable about the real estate market, has great insights, and uses her marketing expertise to present the property in the best light. She works tirelessly, going above and beyond normal activities to help sellers achieve their goals. She is trustworthy and tells you straight out what you can realistically expect from your transaction. I highly recommend Vivien on either the sale or buy side.
Wayne Wisehart Walnut Cove at the Cliffs
verifiedSelling my home by myself was a scary and overwhelming challenge. Vivien Snyder was so helpful and held my hand, so to speak, throughout the entire process. She understood that my knowledge of the real estate business was very limited and explained things so thoroughly to me, with great patience. Vivien also recognized the emotional attachment that comes with living in a home for 20 years. She balanced the right amount of encouragement and enthusiasm in selling my property with comforting words and understanding sentiments that reminded me that all would be "OK" in this personal transition. My daughter and I regard Vivien as a friend and will always sing her praises to anyone considering buying or selling property. Most Sincerely, Julie Kelly
Julie Kelly Biltmore Park, South Asheville,NC
verifiedI will never do another residential real estate transaction in the Asheville area without Vivien.
Richard Jennings, Biltmore Park
verifiedOur entire experience with Vivien Snyder and Beverly Hanks was extremely positive. We thought the entire experience went smoothly, professionally, with the utmost of respect for our needs and wishes. Vivien went the extra mile to make everything easy for us. We would highly recommend her to anyone wishing to sell a house in a professional, speedy way and easy experience. Other homes may not sell as quickly as this one but I have no doubt that Vivien and Beverly Hanks would do whatever they could to make the sale of a home as easy and smooth as possible.
Tina McVay-Oak Forest
verifiedVivien is the best. We had a great deal of activity on our house and she kept us informed every step of the way and was beneficial throughout the negotiation process. I would highly recommend Vivien Snyder to anyone thinking of listing their home.
Jaki Brendle - East Asheville
verifiedViv was the best. Handled everything to make this the smoothest move. J egnew
Vivien was the best realtor I have worked with over 35 years of home ownership and real estate transactions. She was remarkable, extremely knowledgeable, hard working, excellent negotiator, and handled a complex transaction masterfully.
B. Evans
When our family finally had the opportunity to relocate to Asheville, Vivien went "above and beyond" excellent service to help us find our perfect house. Given that the school year was rapidly approaching, we only had a few weeks with lots to do. Rather than focussing on the hurdles, Vivien dove right in and started the process immediately, drawing upon her experience and her extraordinary knowledge of the market. Her dedication, knowledge, patience and sense of humor through this stressful move was remarkable. Without her help, we would have been forced to rent for a year, or put our move off!
Jean and Pete A
My Listings
$2,995,000
62 Fairsted Drive
Asheville 28803
This distinctive custom-built home boasts uncompromising quality and is located across from Longmeadow Park in the sought-after Ramble community. Pe ...
MLS# 3940655 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$2,750,000
8 Hemlock Road
Asheville 28803
The perfect home for entertaining, starting from the elongated driveway with a circular and substantial parking area, to the grand entrance through ...
MLS# 4018621 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$2,500,000
21 Hemlock Road
Asheville 28803
Nestled in Biltmore Forest, this stunning home designed by Mark Sinsky and built by Sean Cashin was created for entertaining. The lush landscaping a ...
MLS# 4028278 - Active Under Contract
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$2,400,000
824 Hollydale Road
Pisgah Forest 28768
This exceptional property has it all - breathtaking Western long-range mountain views of the Blue Ridge and Great Balsam mountains, and the Blue Rid ...
MLS# 4030455 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$2,150,000
53 Macon Avenue
Asheville 28801
A gem in the desired Grove Park Historic District, this home is minutes away from both Downtown Asheville and The Omni Grove Park Inn. Embedded in h ...
MLS# 3886589 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$825,000
8 Weeping Willow Lane
Asheville 28804
Welcome to your very own private retreat, where nature's beauty unfolds from every window. Located in North Asheville's gated Beaverdam Run communit ...
MLS# 4034287 - Pending
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$799,000
65 Creekside View Drive
Asheville 28804
This beautiful townhome at Pinebrook Farms was built with quality in mind. Stone steps and a terraced garden welcome you to a covered front porch. A ...
MLS# 4025265 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$700,000
133 Trumpet Lane
Asheville 28803
Beautiful upscale townhome with two levels in South Asheville with sun-filled rooms and mountain views, just minutes to popular shopping, restaurant ...
MLS# 4022904 - Active Under Contract
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$350,000
3 Hedgerose Court #A
Asheville 28805
Beautiful one-level townhome in Hawthorne Village in East Asheville, a highly desirable community & one of Asheville’s best-kept secrets. Offe ...
MLS# 4022067 - Pending
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
$147,000
99999 Blake Mountain Circle
Asheville 28803
Don't miss this golden opportunity to own 0.63 acres in a quiet and desirable neighborhood, the Blake Mountain subdivision. A convenient short drive ...
MLS# 4019159 - Active
Listed by Allen Tate/Beverly-Hanks Asheville-Biltmore Park
Ask An Expert
How is the tax bill of a home determined in North Carolina?
Real property is appraised at 100% of market value and includes land, buildings, structures, and improvements. State law requires counties to reappraise every eight years, but many counties reappraise every four. A bill can be a combination of tax rates. For example, a home inside the City of Asheville and Asheville City School districts will have three separate tax rates represented on a bill: the Buncombe County rate, the City of Asheville rate, and the Asheville City School rate. All rates are totaled to calculate the total tax liability. Tax rate estimates for our mountain communities can be found on page 127 of the Allen Tate/Beverly-Hanks Welcome magazine.
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