Mortgage Services
NMLS# 42020

At Beverly-Hanks, we strive to make financing real estate easy and enjoyable. That is why we are staffed with local financing professionals dedicated to prompt, personal service.

You will find we offer a broad menu of financing options, very competitive rates, and customer service that is second to none. Check out these reasons that we stand above the rest:


Locally Owned

Beverly-Hanks Mortgage Services was started by Neal and Amy Hanks for one reason: To create a seamless process for home buyers to obtain financing.

In 2015, Neal and Amy made an even bigger commitment by becoming the only real estate company in Western North Carolina to operate as a mortgage lender. The move ensured that loan processing and decision making for our clients takes place locally.

Concern for your home buying experience has been the goal of Beverly-Hanks Mortgage Services since its start. After meeting one of our loan officers, you'll see that commitment is stronger than ever.

Locally Operated

At Beverly Hanks Mortgage Services, we’ve always prided ourselves on offering low interest rates and fees, as well as exceptional service.

The recent upgrades to the mortgage laws have made it easy for home buyers to compare our rates with those of the big banks on Wall Street. Now you can skip trying to talk to an operator at a call center without worrying you're paying more for personal service.

Wouldn't you rather have personal attention when it comes to making one of the biggest financial decisions of your life?

As your local lender, we’ll beat the big banks by taking the time to explain all the details. We'll work directly with your real estate agent to ensure an efficient loan process. And we'll be personally available to ensure you're able to make confident real estate decisions.

Full Service

Even if another lender hasn’t outsourced your loan application acceptance, chances are they've outsourced your loan processing and underwriting.

At Beverly-Hanks Mortgage Services, we believe local is always better. Our loan processors and underwriters are located here in Western North Carolina. They know our communities, chances are they know your employer, and they for sure know that not all properties are created equal in the mountains.

Since all loans are processed under our supervision, our team of professionals is always available to answer your questions and to ensure the level of service you deserve. Local loan processing and underwriting means a more convenient and efficient loan process. When delays cost you real money, working with locals can make a real difference.

Learn More About our Mortgage Services

Our Team

Skilled, Knowledgeable, and Customer-Focused Loan Counselors

Our experienced staff is dedicated to exceeding your expectations. Working together as a team with your real estate agent, we make the process of financing your home as hassle free as possible.

Mortgage Services Associates

Image of Amy Hanks

Amy Hanks Amy Hanks
President, Mortgage Services
(828) 775-9179

Image of Julie Chitea

Julie Chitea Julie Chitea
Waynesville - Loan Officer
(828) 506-9449


Image of Eric Clonch

Eric Clonch Eric Clonch
South Asheville - Loan Officer
(828) 713-7763


Image of Matt Gaglione

Matt Gaglione Matt Gaglione
North Asheville-Loan Officer
(828) 551-1784


Image of Rachel Helton

Rachel Helton Rachel Helton
Asheville - Loan Officer
(828) 551-4456


Image of Karolyn Killian

Karolyn Killian Karolyn Killian
Hendersonville/Brevard Loan Officer
(850) 582-6426


Image of Paula L. Wagner

Paula L. Wagner Paula L. Wagner
Hendersonville- Loan Officer
(828) 777-8589


Loan Staff

Image of Tim Brown

Tim Brown Tim Brown
Mortgage Loan Processor
(828) 742-3101

Image of Mike Coleman

Mike Coleman Mike Coleman
Loan Officer Assistant
(828) 210-2909

Image of Amy Congdon

Amy Congdon Amy Congdon
Vice President-Mortgage Services
(828) 209-0904

Image of Christine Dudas-Norton

Christine Dudas-Norton Christine Dudas-Norton
Mortgage Loan Closer
(828) 209-0920

Image of Stacy Ford

Stacy Ford Stacy Ford
Disclosure Desk
(828) 209-0914

Image of Nicole Gentry

Nicole Gentry Nicole Gentry
Loan Processor
(828) 209-1353

Image of Brenda Gillespie

Brenda Gillespie Brenda Gillespie
Mortgage Operations Specialist
(828) 209-0915

Image of Monica Hester

Monica Hester Monica Hester
Mortgage Loan Officer Assistant
(828) 681-2064

Image of Malissa Johnstone

Malissa Johnstone Malissa Johnstone
Mortgage Loan Processor
(828) 209-0916

Image of Jill Marshall

Jill Marshall Jill Marshall
Mortgage Loan Post Closer
(828) 209-0918

Image of Linda McGarry

Linda McGarry Linda McGarry
Loan Officer Assistant
(828) 233-7901

Image of Jenny Schultheis

Jenny Schultheis Jenny Schultheis
Mortgage Loan Officer Assistant
(828) 258-6371

Image of Lisha Shular

Lisha Shular Lisha Shular
Mortgage Loan Officer Assistant
(828) 564-2061

Image of Tonya Taylor

Tonya Taylor Tonya Taylor
Mortgage Loan Processor
(828) 301-3189