BEVERLY-HANKS MORTGAGE
NMLS# 42020
At Beverly-Hanks, we strive to make financing real estate easy and enjoyable. That is why we are staffed with local financing professionals dedicated to prompt, personal service.
You will find we offer a broad menu of financing options, very competitive rates, and customer service that is second to none. Check out these reasons that we stand above the rest:
HOW IS YOUR MORTGAGE RATE DETERMINED
Locally Owned
Beverly-Hanks Mortgage Services was started by Neal and Amy Hanks for one reason: To create a seamless process for home buyers to obtain financing.
In 2015, Neal and Amy made an even bigger commitment by becoming the only real estate company in Western North Carolina to operate as a mortgage lender. The move ensured that loan processing and decision making for our clients takes place locally.
Concern for your home buying experience has been the goal of Beverly-Hanks Mortgage Services since its start. After meeting one of our loan officers, you'll see that commitment is stronger than ever.
Locally Operated
At Beverly Hanks Mortgage Services, we’ve always prided ourselves on offering low interest rates and fees, as well as exceptional service.
The recent upgrades to the mortgage laws have made it easy for home buyers to compare our rates with those of the big banks on Wall Street. Now you can skip trying to talk to an operator at a call center without worrying you're paying more for personal service.
Wouldn't you rather have personal attention when it comes to making one of the biggest financial decisions of your life?
As your local lender, we’ll beat the big banks by taking the time to explain all the details. We'll work directly with your real estate agent to ensure an efficient loan process. And we'll be personally available to ensure you're able to make confident real estate decisions.
Full Service
Even if another lender hasn’t outsourced your loan application acceptance, chances are they've outsourced your loan processing and underwriting.
At Beverly-Hanks Mortgage Services, we believe local is always better. Our loan processors and underwriters are located here in Western North Carolina. They know our communities, chances are they know your employer, and they for sure know that not all properties are created equal in the mountains.
Since all loans are processed under our supervision, our team of professionals is always available to answer your questions and to ensure the level of service you deserve. Local loan processing and underwriting means a more convenient and efficient loan process. When delays cost you real money, working with locals can make a real difference.
Learn More About our Mortgage Services
Our Team
Skilled, Knowledgeable, and Customer-Focused Loan Counselors
Our experienced staff is dedicated to exceeding your expectations. Working together as a team with your real estate agent, we make the process of financing your home as hassle free as possible.
Mortgage Services Associates

Amy Hanks
Amy Hanks
President, Mortgage Services
(828) 775-9179

Julie Chitea
Julie Chitea
Waynesville - Loan Officer
(828) 506-9449
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Eric Clonch
Eric Clonch
South Asheville - Loan Officer
(828) 713-7763
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Matt Gaglione
Matt Gaglione
North Asheville/Downtown-Loan Officer
(828) 551-1784
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Karolyn Killian
Karolyn Killian
Hendersonville/Brevard Loan Officer
(850) 582-6426
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Paula L. Wagner
Paula L. Wagner
Hendersonville- Loan Officer
(828) 777-8589
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Loan Staff

Tim Brown
Tim Brown
Mortgage Loan Processor
(828) 742-3101

Mike Coleman
Mike Coleman
Loan Officer Assistant
(828) 210-2909

Amy Congdon
Amy Congdon
Vice President-Mortgage Services
(828) 209-0904

Christine Dudas-Norton
Christine Dudas-Norton
Mortgage Loan Closer
(828) 209-0920

Stacy Ford
Stacy Ford
Disclosure Desk
(828) 209-0914

Nicole Gentry
Nicole Gentry
Loan Processor
(828) 209-1353

Brenda Gillespie
Brenda Gillespie
Mortgage Operations Specialist
(828) 209-0915

Monica Hester
Monica Hester
Mortgage Loan Officer Assistant
(828) 681-2064

Malissa Johnstone
Malissa Johnstone
Mortgage Loan Processor
(828) 209-0916

Jill Marshall
Jill Marshall
Mortgage Loan Post Closer
(828) 209-0918

Linda McGarry
Linda McGarry
Loan Officer Assistant
(828) 233-7901

Lisha Shular
Lisha Shular
Mortgage Loan Officer Assistant
(828) 564-2061

Tonya Taylor
Tonya Taylor
Mortgage Loan Processor
(828) 301-3189