Howard Hanna Mortgage Services
NMLS# 101561
At Howard Hanna Mortgage Services, we strive to make financing real estate easy and enjoyable. We are staffed with local financing professionals dedicated to prompt, personal service.
We offer a broad menu of financing options, very competitive rates, and customer service that is second to none. Check out these reasons that we stand above the rest:
HOW IS YOUR MORTGAGE RATE DETERMINED
Locally Operated
At Howard Hanna Mortgage Services, we’ve always prided ourselves on offering competitive interest rates and fees and exceptional service.
A 2015 update to the mortgage laws made it easier for home buyers to compare our rates with those of the big banks on Wall Street. Now you can skip trying to talk to an operator at a call center without worrying you're paying more for personal service.
Wouldn't you rather have personal attention when making one of the biggest financial decisions of your life?
As your local lender, we’ll beat the big banks by explaining all the details. We'll work directly with your real estate agent to ensure an efficient loan process. And we'll be personally available to ensure you can make confident real estate decisions.
Full Service
If another lender hasn’t outsourced your loan application acceptance, chances are they've outsourced your loan processing and underwriting.
At Howard Hanna Mortgage Services, we believe local is always better. We have provided quality mortgage products since 1983 and earned our place as one of the area's largest independent mortgage bankers through customer accommodation with more than 300 neighborhood offices throughout Ohio, Pennsylvania, North Carolina and Michigan. Howard Hanna has been recognized repeatedly for its ability to provide goal-oriented products to each and every borrower.
Our teams know our communities, chances are they know your employer, and they for sure know that not all properties are created equal in the mountains.
Since all loans are processed under our supervision, our team of professionals is always available to answer your questions and ensure the service level you deserve. Local loan processing and underwriting mean a more convenient and efficient loan process. When delays cost you real money, working with locals can make a real difference.
Learn More About our Mortgage Services
Our Team
Skilled, Knowledgeable, and Customer-Focused Loan Counselors
Our experienced staff is dedicated to exceeding your expectations. Working together as a team with your real estate agent, we make the process of financing your home as hassle free as possible.
Mortgage Services Associates

Amy Hanks
Amy Hanks
Executive VP of Sales
(828) 775-9179

Julie Chitea
Julie Chitea
Waynesville - Loan Officer
(828) 506-9449
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Eric Clonch
Eric Clonch
South Asheville - Loan Officer
(828) 713-7763
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Matt Gaglione
Matt Gaglione
North Asheville/Downtown-Loan Officer
(828) 551-1784
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Karolyn Killian
Karolyn Killian
Hendersonville/Brevard Loan Officer
(850) 582-6426
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Paula L. Wagner
Paula L. Wagner
Hendersonville- Loan Officer
(828) 777-8589
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Loan Staff

Tim Brown
Tim Brown
Mortgage Loan Processor
(828) 742-3101

Mike Coleman
Mike Coleman
Loan Officer Assistant
(828) 210-2909

Amy Congdon
Amy Congdon
VP of Strategic Engagement
(828) 209-0904

Christine Dudas-Norton
Christine Dudas-Norton
Mortgage Loan Closer
(828) 209-0920

Stacy Ford
Stacy Ford
Disclosure Desk
(828) 209-0914

Nicole Gentry
Nicole Gentry
Loan Processor
(828) 209-1353

Brenda Gillespie
Brenda Gillespie
Mortgage Operations Specialist
(828) 209-0915

Monica Hester
Monica Hester
Mortgage Loan Officer Assistant
(828) 681-2064

Malissa Johnstone
Malissa Johnstone
Mortgage Loan Processor
(828) 209-0916

Jill Marshall
Jill Marshall
Mortgage Loan Post Closer
(828) 209-0918

Linda McGarry
Linda McGarry
Loan Officer Assistant
(828) 233-7901

Lisha Shular
Lisha Shular
Mortgage Loan Officer Assistant
(828) 564-2061

Tonya Taylor
Tonya Taylor
Mortgage Loan Processor
(828) 301-3189